We are proud to be the Friendliest Resort on the Beach!
Through this program we ensure that each and every guest enjoys their stay with us.
We have implemented this through daily exercises and long-term training programs for our staff. All staff members are excited to be a part of this innovative program including front desk, housekeeping, maintenance, management and our restaurant staff.
Our 5 categories of focus are:
- 10/5 Rule: Through this we ensure that we make eye contact with guests who are within 10 feet of us and greet guests who are within 5 feet.
- Take Them There: If a guest has a question of where to go or what to do on property, we drop everything to take them there.
- Kids First: Kids are just as important as the adults at our resorts! We make them feel welcome with daily jokes, high fives and more!
- WOW Them: We strive to WOW our guests daily with positive conversation and genuine interest in how our guests are doing.
- Thank Them: We thank our guests for staying with us whether it be at check-in, after a meal or on social media.
What our guests have to say!
“Nice Property, helpful, friendly staff.” – Derek C, TripAdvisor
“The people at the front desk are very nice and helpful. The housekeeping is great.” – dnoonkeste, TripAdvisor
“Our stay couldn't have been more enjoyable without having such a wonderful group of individuals that really work as a team at The Caravelle resort.” – 99Gtrekker, TripAdvisor
“The Caravelle is our only choice when we visit Myrtle Beach. The staff is great.” – MandT05, TripAdvisor
“Clean room, excellent view and customer service...You are by far the best front desk associate I've ever had the pleasure of dealing with.” – Kcswps, TripAdvisor
“Just spent a week at The Caravelle and had a great time. The beach was beautiful, the service outstanding and the staff very professional and courteous.” – frjim53, TripAdvisor
“The staff was so nice and friendly. Very welcoming.” – Elizabethsmom1999, TripAdvisor
“Everyone was very friendly and kind. From the front desk workers to the housekeepers.” – Kelly B, TripAdvisor
“Our family has stayed at The Caravelle at least six or seven different years now. This was by far the best ever. Staff was extremely friendly.” – Jill813, TripAdvisor
“My family and I found Caravelle about 5 years ago. This is the only place we will go now. We have a child with autism and everyone here has always been so accommodating. We come back several times a year.” – Joenbella, TripAdvisor
testimonials what our guests say
The Omelet Chef is a true joy, remembers us every year and makes great omelets.- mrjosephelee
Great location!- Michelle G
Definitely the best breakfast!- Melissa D
It's centrally located to most of the attractions, and our room was super clean and very nice!- Amber B
Peaceful and quiet at night.- Robert L
The employees are absolutely sweet as sugar!- Angela Y
The room was perfect, and the oceanfront view was great!- Edna L
Treated like royalty, great place to stay!- jlittle000
They truly showed what 'southern hospitality' was.- Kenny & Veronica
I Love Caravelle!- Niquala M
Pool was nice, clean and refreshing!- Martin L
Best family vacation ever.- Justin S
Had a great view of the ocean and a very clean room!- Brad A