The Ship's Blog
The Caravelle’s Great Customer Service
After flying or driving hundreds of miles, the last thing that you want to run into at your hotel of choice is a rude, discourteous person greeting you at the front desk.
“I’ve been working here since June,” said Johnna, one of our friendly Guest Service Representatives here at The Caravelle. “My favorite thing about my job is knowing I have had something to do with ensuring our guests have enjoyed their stay.”
Johnna’s kindness to everyone and great customer service got her a positive review from a recent customer on Trip Advisor. GerryW519 from Georgia had this to say about Johnna and the rest of the staff’s helpfulness on their visit to the Caravelle:
"My husband and I stayed at the Caravelle Resort for the week of September 16th and were very impressed by Johnna at the front desk. She was very professional, courteous and very efficient in taking care of our needs. The room was lovely, the view was breathtaking and (oh!) the breakfast buffet with omelets was the best way to start every morning before walking on the beach. The staff at this hotel was very friendly and also very accommodating. We enjoyed the pool and hot tubs and will definitely visit this hotel again and also recommend it to our friends."
Our goal is to give our guests the most exciting, fun-filled and enjoyable vacation experience ever! Clean rooms, friendly staff, and amazing amenities are right here at a terrific value! So join The Caravelle family, sit back and relax while our team members work to ensure you create fond memories that will last a lifetime! Can’t wait to see you!
testimonials what our guests say
Treated like royalty, great place to stay!- jlittle000
It's centrally located to most of the attractions, and our room was super clean and very nice!- Amber B
I Love Caravelle!- Niquala M
Had a great view of the ocean and a very clean room!- Brad A
They truly showed what 'southern hospitality' was.- Kenny & Veronica
Pool was nice, clean and refreshing!- Martin L
Definitely the best breakfast!- Melissa D
Best family vacation ever.- Justin S
The room was perfect, and the oceanfront view was great!- Edna L
Peaceful and quiet at night.- Robert L
Great location!- Michelle G
The employees are absolutely sweet as sugar!- Angela Y
The Omelet Chef is a true joy, remembers us every year and makes great omelets.- mrjosephelee